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Practice ITIL Exam Fee | ITIL Standard Answers

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EXIN ITIL Standard Answers | Exam ITIL Simulations

The field of information technology has seen multiple advancements lately. Reputed companies around the globe have set the ITIL Foundation (V4) ITIL certification as criteria for multiple well-paid job roles. Only ITIL certified will easily get high-paying posts in popular companies. Additionally, a EXIN ITIL Certification holder can climb the career ladder and get promotions within the current organization.

EXIN ITIL Foundation (V4) Sample Questions (Q376-Q381):

NEW QUESTION # 376
What ensures that a service provider and a service consumer continually co-create value?

A. Service relationship management
B. Service consumption
C. Service offerings
D. Change enablement

Answer: A

Explanation:
A service relationship is defined as the cooperation between a service provider and service consumer. Service relationships are established between two or more organizations to co-create value. An organization can play the role of provider or consumer interchangeably, depending on the situation.
https://www.bmc.com/blogs/itil-key-concepts-service-management/#:~:text=and%20stakeholder%
20management.-,Service%20Relationships,interchangeably%2C%20depending%20on%20the%20situation.

NEW QUESTION # 377
WhatBESTdescribes the value of continual service improvement to the business?

A. It supports the creation of a portfolio of quantified services
B. It results in gradual improvement in cost effectiveness
C. It provides quick and effective access to standard services
D. It improves governance by building controls into service designs

Answer: B

NEW QUESTION # 378
Which phase of problem management includes the regular re-assessment of the effectiveness of workarounds?

A. Problem control
B. Problem analysis
C. Problem identification
D. Error control

Answer: D

Explanation:
Error control also regularly re-assesses the status of known errors that have not been resolved, taking account of the overall impact on customers and/or service availability, and the cost of permanent resolutions, and effectiveness of workarounds
https://www.bmc.com/blogs/itil-problem-management/#:~:text=Error%20control%20also%20regularly%20re, resolutions%2C%20and%20effectiveness%20of%20workarounds.

NEW QUESTION # 379
The consideration of value creation is a principle of which stage of the Service Lifecycle?

A. Service Strategy
B. Continual Service Improvement
C. Service Design
D. Service Transition

Answer: A

NEW QUESTION # 380
Which is an objective of the design coordination process?

A. To ensure that all changes are assessed for their impact on service designs
B. To ensure service design packages are handed over to service transition
C. TO document the initial structure and relationship between services and customers
D. TO handover new service level requirements to the service level management process

Answer: B

NEW QUESTION # 381
......

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